If you encounter the error ‘Invalid QR Code’ while attempting to install your eSIM, it usually means that your VAMO eSIM has already been installed.

How to Check If Your eSIM is Already Installed:

On iOS:

1. Navigate to Settings > Cellular.
2. If you see the VAMO eSIM listed under your SIMs, it means your eSIM is already installed.
   • Typically, the VAMO eSIM is the last eSIM in the list if you have multiple eSIMs.
   • As a data-only eSIM, it won’t display a phone number.

On Android:

1. Go to Settings > SIM Manager (on Samsung devices) or Settings > Network & Internet > Mobile Network (on other Android devices).
2. If the VAMO eSIM appears in the list, it has already been installed.
   • Like on iOS, the VAMO eSIM is usually the last in the list if you have multiple eSIMs and does not show a phone number since it is data-only.

Troubleshooting Further Issues

If you don’t see your eSIM in your device’s settings but still encounter the ‘Invalid QR Code’ error, please reach out to our customer service team.